Part-Time Receptionist
Location: Courageous Minds Counseling | Clive, Iowa
Position Type: Part-Time (In-Person)
Hours: 10–20 hours/week (daytime hours)
Reports To: Practice Owner/Clinical Director (JaCarie Owens, LCMHC)
About Courageous Minds Counseling
Courageous Minds Counseling is a trauma-informed group practice committed to helping individuals and families heal from attachment wounds, complex trauma, and emotional disconnection. Our practice blends compassion with clinical excellence, and our front desk is the first point of care for every person who walks through our doors.
We’re seeking a warm, organized, and professional Part-Time Receptionist to support our therapists, welcome clients, and ensure the office runs smoothly. You don’t need a clinical background, but emotional intelligence, kindness, and a strong work ethic are essential.
Key Responsibilities
- Greet clients with warmth and professionalism, creating a welcoming atmosphere in the office
- Answer phone calls and respond to emails regarding scheduling, inquiries, and referrals
- Manage appointment scheduling and therapist calendars via an electronic health record system (TherapyNotes)
- Maintain the cleanliness and organization of the front office and waiting room
- Handle client check-ins and support intake paperwork completion
- Process payments and manage receipts (as needed)
- Assist with scanning, filing, and light administrative projects
- Maintain confidentiality and HIPAA compliance in all client interactions
Qualifications
- High school diploma or equivalent (college coursework a plus)
- Previous experience in reception, office assistant, customer service, or admin work preferred
- Strong verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer skills and comfort with digital systems
Compensation & Benefits
- $15–$18 per hour based on experience
- Flexible work schedule (great for students or caregivers)
- Supportive work environment with wellness-focused leadership
- Opportunity to grow into a full-time role or specialize in office coordination
- Team appreciation events, training opportunities, and access to mental health resources
How to Apply
To apply, email your resume and a short cover letter sharing why you’d be a great fit for this role to:
jowens@cmciowa.com
Subject line: Part-Time Receptionist Application – [Your Name]
Dual-Role Therapist (Clinical Supervisor + Therapist)
Location: Courageous Minds Counseling | Clive, Iowa
Position Type: Full-Time
Reports To: Clinical Director (JaCarie Owens, LCMHC, EMDR Consultant & Supervisor)
Key Responsibilities
Clinical Supervision (Primary Focus):
- Provide clinical supervision to interns and/or provisionally licensed therapists in accordance with Iowa licensure requirements.
- Offer support, accountability, and guidance related to clinical skills, documentation, ethical decision-making, and therapist development.
- Maintain accurate supervision documentation and meet regularly with the Clinical Director to ensure compliance and growth support.
- Participate in quarterly peer consultations and agency-wide trainings.
Therapy Caseload (Reduced):
- Maintain a smaller caseload of individual, couples, or family therapy clients (as agreed upon based on your availability and strengths).
- Deliver culturally sensitive, trauma-informed care aligned with Courageous Minds Counseling’s values and mission.
- Complete documentation (e.g., progress notes, treatment plans) within required timeframes.
Qualifications
- Fully licensed in the state of Iowa as a LMHC, LISW, or LMFT (Required)
- Approved supervisor designation or eligible to begin clinical supervision credentialing process (Preferred)
- At least 3 years of post-licensure clinical experience
- Strong clinical background in trauma, attachment, and/or relational work
- Experience mentoring, supervising, or training new clinicians (a plus)
- Commitment to cultural humility, clinical growth, and collaborative practice
Compensation & Benefits
- Competitive pay structure with separate rates for therapy and supervision roles
- Flexible schedule with hybrid options (in-office + telehealth)
- Access to office space, electronic health record, supervision materials, and admin support
- Ongoing professional development, peer support, and clinical training
- Opportunities for leadership, teaching, and future advancement
Student Intern – Mental Health Counseling
Location: Courageous Minds Counseling | Clive, Iowa
Reports To: Clinical Supervisor (JaCarie Owens, LCMHC, EMDR Consultant & Supervisor)
Position Type: Internship (Master’s Level Counseling, Social Work, or Psychology Students)
Key Responsibilities
- Provide individual, family, or group counseling under supervision and aligned with academic program requirements
- Participate in weekly clinical supervision and case consultations
- Observe and/or co-lead therapy sessions as part of your development (based on readiness and client needs)
- Complete documentation (intake notes, progress notes, treatment plans) in a timely and ethical manner
- Engage in reflective practices, trainings, and internal team discussions to deepen clinical knowledge
- Assist with administrative, outreach, or special projects aligned with your learning goals
What Makes a Good Fit at Courageous Minds
We are a good fit for interns who:
- Are curious, coachable, and open to feedback
- Hold space for others with compassion while exploring their own triggers and growth edges
- Are passionate about working with trauma, children, families, or underserved communities
- Value cultural awareness, anti-oppressive frameworks, and social justice in therapy
- Can balance professionalism with authenticity—because we’re human first, therapist second
- Want to grow in a team that challenges, nurtures, and supports one another
Now Hiring: Licensed Therapist (LMSW, LISW, LMHC-P, LMHC, LMFT)
Join the Courageous Minds Counseling Team
We’re seeking a full-time or part-time licensed therapist to provide trauma-informed outpatient psychotherapy to clients at Courageous Minds Counseling. Ideal candidates have a passion for healing attachment wounds, supporting relational health, and working with individuals and families navigating complex trauma.
Whether you’re looking for flexibility, a supportive team culture, or a place to deepen your clinical impact-this is your chance to grow within a practice that gets it.
Responsibilities:
- Provide outpatient therapy to individuals, couples, or families within your scope of competence and clinical passion
- Create and implement person-centered, trauma-informed treatment plans based on client needs
- Maintain accurate and timely clinical documentation (within 24-48 hours)
- Attend team case consultations, peer reviews, and monthly clinical meetings
- Engage in ongoing learning around trauma, attachment, and cultural competence
- Optional: Provide clinical supervision to interns or associate-level clinicians
Requirements:
- Master’s degree in counseling, social work, marriage & family therapy, or related field
- Active license in the state of Iowa (LCSW, LMHC, LPC, LMFT, etc.)
- Strong understanding of trauma-informed care and attachment theory
- Experience working with diverse populations and presenting concerns
- Skilled in communication, organization, and time management
- Comfortable with EHR documentation and telehealth platforms
- Passionate about growth, collaboration, and client-centered care
Perks + Benefits:
- Work-life balance: Flexible schedule that works for you and freedom to create your own schedule
- Telehealth & in-person options available
- Steady stream of client referrals
- Admin support for billing, credentialing, and scheduling so you can focus on therapy
- Supportive team culture with regular peer consults, weekly staff meetings and fun team events
- Clinical autonomy: You get to do therapy your way (with integrity and excellence)
- Fully paid EHR system
- Newly renovated office spaces (for in-person therapists)
- Competitive compensation (60% split for in-person services, 65% for telehealth)
How to Apply:
Send your resume and cover letter to jowens@cmciowa.com. We’re reviewing applications on a rolling basis until the position is filled.